Privacy Policy

Town Square Real Estate LLC ("d.b.a. Town Square Home Mortgage") is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how we protect it.
1. Information We Collect
We collect information from you when you visit our website, register for an account, or contact us. This information may include your name, email address, mailing address, phone number, date of birth, gender, and other personal information. We also collect information about your website usage, such as the pages you visit, the searches you perform, and the devices you use.
We may also collect information from you indirectly, such as through social media platforms or third-party service providers. For example, if you log in to our website using a social media platform, we may collect information about your social media account, such as your name, profile picture, and friends list.
2. How We Use Your Information
We use the information we collect to:
Provide you with our services, such as allowing you to search for and purchase real estate.
Communicate with you about our products and services, including sending you marketing emails and newsletters.
Improve our website and services.
Conduct research and analysis.
Comply with legal and regulatory requirements.
Protect our rights and the rights of others.
3. With Whom We Share Your Information
We may share your information with the following third parties:
Third-party service providers who help us to operate our website and to provide our services, such as web hosting providers, email service providers, and customer relationship management (CRM) software providers.
Real estate professionals who list their properties on our website.
Other third parties with your consent.
We will not sell or rent your personal information to third parties for their marketing purposes without your consent.
4. Data Retention
We will retain your personal information for as long as necessary to provide you with our services and to comply with our legal and regulatory obligations. We may also retain your personal information for a longer period of time if necessary to protect our rights or the rights of others, or if we believe that it is in the public interest to do so.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include using physical security measures, such as locks and security cameras, and using electronic security measures, such as firewalls and encryption.
6. Your Choices
You have the right to:
Access your personal information.
Correct your personal information if it is inaccurate or incomplete.
Delete your personal information.
Object to the processing of your personal information.
Restrict the processing of your personal information.
Port your personal information to another third party.
To exercise any of these rights, please contact us at [email protected]
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on our website.
Effective Date: January 1, 2024
8. SMS Messaging and Compliance with 10DLC Regulations10DLC Services
Our services include sending SMS (Short Message Service) texts to verified phone numbers using a 10 Digit Long Code (10DLC). This method is regulated and approved for Application-to-Person (A2P) messaging. We use 10DLC to ensure reliable delivery of our messages and to comply with carrier requirements and industry standards.
Data Collection through 10DLC
When you opt into our SMS services, we collect your phone number and consent to send you messages. We may also collect and store timestamps of the messages sent and received, delivery statuses, and other communication metadata. This information helps us enhance service delivery and compliance with regulatory requirements.
Use of Information
The information collected through our 10DLC services is used to:
Deliver requested information and services via SMS. Monitor and improve the effectiveness of our messaging campaigns. Comply with legal and regulatory requirements pertinent to A2P messaging.
Opt-Out Policy
You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message. Upon receiving your opt-out request, we will cease sending you SMS messages and remove your number from our messaging list, as required by law.
9. Compliance with A2P 10DLC RegulationsCarrier Compliance
Our A2P 10DLC messaging complies with the regulations set by mobile carriers and regulatory bodies. This compliance ensures that our messages meet the standards for message content, throughput, and volume according to each carrier's policies and the guidelines established by regulatory authorities.
Data Security
We prioritize the security of the data collected and transmitted via our 10DLC services. All personal information is stored securely and is accessible only to authorized personnel. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Changes to This Policy
We may update this section of our Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by revising the date at the top of the policy and, in some cases, we may provide additional notification such as via email or through our service notifications.